Responsible Gaming

Casino play is entertainment with a cost attached. The house edge is real, results over a session are dominated by variance, and no strategy changes either fact. The tools below exist so play stays inside the budget you set rather than the budget a losing streak suggests.

Tools in your account

• Deposit limits — daily, weekly or monthly. Increases take 24 hours to apply, decreases apply instantly.
• Loss limits — cap net losses over a chosen period.
• Session reminders — a pop-up every 30, 60 or 120 minutes showing elapsed time and net result.
• Cool-off — lock the account for 24 hours, 7 days or 30 days.
• Self-exclusion — one month to permanent. It cannot be reversed early, by design.

Warning signs

Chasing losses with larger stakes, playing longer than planned, borrowing money to play, hiding play from people close to you, or feeling anxious when not playing. Any one of these is worth taking seriously.

Where to get help

• 1-800-GAMBLER — National Problem Gambling Helpline, 24/7, free and confidential.
• Gamblers Anonymous — peer support meetings in person and online.
• GamCare and Gambling Therapy — free counselling and self-help resources.

Under 18s

Gambling by minors is illegal. Accounts found to belong to a person under 18 are closed and all winnings are voided. Parental control software such as Net Nanny or Qustodio can block gambling sites on shared devices.